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Kristen Bell (yes, the Veronica Mars eek!) graced the stage at our annual MINDBODY BOLD Conference in Birkenstocks. And to be perfectly honest, her authentic approach to life—and non-existent balance—was a breath of fresh air.
From openly discussing her mental health to acknowledging “everyone struggles with shit,” Kristen’s view on wellness didn’t have to do with just running a business, but running with all the “stuff” that comes your way. She reminded us that it’s not always greener on the other side of the Hollywood sign.
Nothing short of funny and inspiring, here are three things I learned from one of my favorite Hollywood stars!
When Kristen took the stage, she immediately addressed the palpable energy of the audience—and that she was most likely going to cry at some point during the interview. The best part? She did—and made no apologies for it. To Kristen, shedding tears isn’t a sign of weakness; it’s embracing an emotional response. Crying is part of who she is, and it’s part of who we all are. “I’m not out of control, and I’m having an emotion that’s real and authentic to me, so why would you judge me for it?” Well said, Kristen.
Saying “no” is no easy feat—especially for Kristen (and myself). Like this mom, actress, entrepreneur, humanitarian (the list goes on) put it, that palm sweat-inducing action is something that takes time to learn and accept. By acknowledging that you need to look after yourself to be there for everything—and everyone—else is something we all need a lesson in. Let those negative connotations go and do what’s good and right for you!
...and shocking, it doesn’t exist. Being present and forgetting this ideology of balance is one point Kristen addressed multiple times, driving home the importance of “accepting where I am in the moment.” Whether it’s through meditation, learning to say no, working or spending time with yourself, throwing balance out the window only helped Kristen connect deeper with herself. I am starting to rethink how I use the “b” word and how I can eliminate this term and the expectations that come with it during my everyday life. Balance and presence is a personal journey, and the path is winding—and can be exhausting. Or maybe I am still out of breath from that morning HIIT class.
Want to learn more about BOLD? From wellness classes to empowering speakers, head to @mindbody to follow this year’s conference and find out how you can be part of next year’s experience!
Times are strange right now, as you all know. We’ve all heard the phrase “new normal” about a million times already, and all the while, things are still changing every day. If you asked me a few months ago what I’d be writing about right now, I would never have guessed I’d be interviewing someone about what it’s like to get a haircut.
Nonetheless, we’re all doing our best to band together and help each other out right now. You may have noticed salons and spas offering messages of support, video tutorials for DIY beauty, and now, waitlists and announcements of reopening their doors. But as we all know, this isn’t the “old normal” anymore, and there will be changes.
Here’s what you can expect to be different when you finally head back into the salon or spa:
As salons and spas begin to reopen, they’ll likely have to make changes due to new social distancing requirements. When you enter the space, you’ll probably see a complete rearrangement. Stations will be separated by at least six feet, and some might even be removed to allow for more space. Salons that don’t have that much space to spare are putting in temporary walls or partitions.
On top of that, there may be fewer appointments scheduled at the same time (and definitely no walk-ins) to limit the number of people in the building. Say goodbye to waiting rooms and lobbies—you’ll likely be asked to wait outside or in your car until the exact start time of your appointment to prevent too many people crowding the front.
In addition to their increase in space, salons and spas will likely up their cleaning standards and procedures. We surveyed active consumers on the Mindbody app and learned that among the many changes beauty and wellness businesses can make upon reopening, following rigorous sanitization guidelines is the most important. You’ll probably see social posts or confirmation emails that outline new cleaning protocols, and you may notice some signage hanging around the building to reassure that the areas have been disinfected. Employees, and even guests, will be wearing masks and/or gloves, and you may even get a spritz of hand sanitizer at the door. According to Salon 124 Group, getting these supplies is turning out to be one of the largest obstacles for reopening.
In between each appointment, they’ll thoroughly disinfect the area before the next client arrives. Not only that, but each time you move to a new station (like from shampoo to haircut), they may also wipe down the station as soon as you get up to make sure it’s clean for the next guest.
After a good haircut, we all want to check ourselves out. And now that we’re all more cautious of germs and bacteria, we also want to literally check ourselves out at the end of our appointments. Out of the various fitness, beauty, and wellness businesses on our platform, consumers feel most comfortable returning to hair salons, and 62.7% said hair cutting, coloring, styling, barbering, or blow-drying would be the first beauty service they book once restrictions are lifted. An extra, important layer of comfort can be added in the form of contactless payments.
Many salons and spas will likely be incorporating some sort of contactless checkout process to limit touch points. They may end up taking your payment information at check-in via text and removing the front desk, so you don’t have to interact with another person face-to-face.
All-in-all, you can expect changes—and lots of them. Whether it’s increased retail offerings, curbside pickups, virtual consultations, at-home appointments, or video tutorials, many salons and spas are getting creative with how they offer support to their clients. Above all, they want to help us feel beautiful, confident, and somewhat normal during this time—and for that, we’re so thankful.
Want to hear about a real salon experience firsthand? One of our own got her hair done at a reopened salon in Georgia—here’s how it went.
Are you a salon owner yourself? Check out the Reboot Kit for Salons, Spas, & Wellness Businesses for extensive info and advice on how to prepare for reopening.