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Beauty
Published Friday May 29, 2020 by Will Price

5 Things Your Stylist Wants You to Know Before Booking Your Next Hair Appointment 

Beauty
Salon
Expert Advice

It’s no lie that the “way we've done things” has been upended in ways unimaginable even four months ago. The expressions have flown around in a myriad of sayings: “the new normal,” “unprecedented times,” “try my quarantinis,” and so on... 

The truth of it all is, times are weird. And this has been especially evident within the wellness industry, with salons and spas closing their doors for extended periods of time. We made due during shelter-in-place ordinances, putting the products we bought from our favorite locations to the ultimate use during expert #homebeauty tutorials. But the time has come to put our show of support for our beloved stylists and practitioners into hyper-overdrive.  

60% of you told us the first beauty treatment you’re going to book when you can visit your stylists again is a hair color or cut. Can’t say we blame you (our Zoom calls are mostly hats right now). As we all begin to venture back out into the real world and visit our studios for some much-needed maintenance, you’ve no doubt heard of the regulations and guidelines salons are following to ensure your safety. But what about those on the front lines? Your stylists? The magicians turning your mane into the beautiful Bouffants and wavy wonderlands? How are they feeling about your next appointment and having you visit their chair? 

We talked to a few on your behalf, and got some real-time feedback. So before you book, pay attention to these tips, and do your part to keep your stylist safe, as well as yourself.  

 

lesson-1-safety-first

Lesson 1: SAFETY FIRST! 

Stylists, like their clients, want to feel safe. They are people too and are often at the whim of their salon owner. They are doing what they can to understand and follow the CDC and State board guidelines and will communicate those to clients.   

 

lesson-2-be-patient
Lesson 2: BE PATIENT. 

If you are one of the stylists' first few customers, be patient. Some stylists are still skeptical. It may take observing others putting new protocols into action or trying them out themselves on a few clients to put the stylists at ease and can how thorough and effective they are.  

 

lesson-3-be-on-time
Lesson 3: BE ON TIME! 

While COVID-19 does add a layer of stress to everything, being on time is so important. We've talked about “the death of the walk-in,” but no-shows and late clients seriously impact the business. Some salons are working staggered shifts, so clients being on-time is very important. Since salons are practicing social distancing, the flow of traffic is extra important. And if a client shows up late, they can really throw the whole salon off schedule—AKA wreak havoc. 

 

lesson-4-no-last-minute
Lesson 4: NO LAST-MINUTE REQUESTS (SORTA). 

For the most part, stylists are no longer double booking and need to serve clients efficiently. That said, although stylists typically appreciate last-minute add-on requests, they may not be able to perform them right now. So again, you need to be patient. 

 

lesson-5-be-clean

LESSON 5: BE CLEAN (WHEN IT COMES TO COLOR). 

Knowing time is of the essence, and a good deal of you want to get your color done, show up with clean hair. While it doesn’t sound intuitive given you’re visiting a salon, it’s a fact that color reacts better with clean hair, and some salons are not pre-shampooing or even shampooing at all. Don’t hedge your bets, and shampoo before your visit, please.  


From owners following all measures to keep their staff safe to stylists doing what they can to make sure you feel comfortable, salons and spas are doing their part to keep you safe as everything starts to reopen across the country/world. 

These lessons will help better prepare you for your next hair appointment. But that’s only one side of the coin. What are you doing to make sure your stylist feels safe, too? 

Will Price Mindbody
Written by
Will Price
Senior Manager, Marketing Content (good guy to know)
About the author
In so many words, Will is a content marketer by trade and a story-telling appreciator by passion. Since grade school history & social studies classes, Will knew he wanted to someday be the one telling the stories versus just hearing them. Aside from unsuccessfully teaching his cross-eyed dog how to fetch, you can find Will on the Enso blog, chilling in shady spots under palm trees, and acting as the Senior Manager, Consumer Marketing at MINDBODY. He might answer on Twitter at @The_Momentum or @LordWilliam.
salon collage
Beauty
Published Wednesday Sep 09, 2020 by Sara Lesher

What Do We Expect from Beauty Salons Reopening Now?

Beauty
Salon
COVID-19

Things are weird. Times are changing. It seems like just when we’re starting to get a grip, there’s another surprise. When it comes to beauty, we've had to adapt on our own due to salon closures, keep an eye on preparations and protocol changes during those closures, try to know what we’re doing before booking an appointment once they reopened, and maybe even brave the journey back to the salon. Whether you live in a place where salons are open, you’ve experienced a second shutdown, or you straight up haven’t had a haircut since March, we can all probably agree that we’re expecting some differences in the salon and spa world thanks to COVID. 
We wanted to gauge how everyone is thinking and feeling about all this, so we put out a poll on our Instagram, asking you all what you expect from beauty salons right now.  

Here’s what you had to say... 


1.    You’re about 50/50 when it comes to heading back 
 


53% of you have returned to the hair salon by now, while 47% of you have not. This makes sense, because every area of the country is different when it comes to cases, closures, and mandates, and every person is different when it comes to risk and safety.  

2.    But if you are going back, you want the "normal" experience

While many hair salons have begun operating outdoors due to government regulations, 58% of you said you’re fine with getting your haircut indoors, while the other 42% are more comfortable keeping it outside.

3.    You aren’t quite comfortable with others in your home 


58% of you said you’d rather go to your hair salon than have your stylist come to you. I get it, home is a safe space, probably shouldn’t let any outsiders in.

4.    You really appreciate your stylists

69% of you said you’re “totally!” going to tip more for services once you start receiving them again. During this time without our stylists and aestheticians, I think we all realized how much we need them and appreciate them, and many of us are willing to show them a little extra gratitude to make up for the time we spent apart.

5.    Some of you are willing to take risks... 


But, most of you aren’t. 56% of you said you have not cut or colored your own or a friend’s hair, because it was too risky, while the other 44% just “had to!”  


6.    Nail salons are a lot less trafficked 


Only 29% of you have returned to nail salons, while the rest are sticking to at-home manicures. Maybe we’re all just getting really good at it? But probably, it’s because a lot of them are still closed down, or because it’s a little more difficult to get a pedicure outdoors (we need our massage chairs!).  


7.   We’ve all noticed (and embraced) the changes

Our last poll question asked about what differences you’ve all noticed when heading back to the salon, and you all had a lot to say...


chat bubbles with salon differences


It’s a beautiful thing to see how the salon and spa community has come together, taken precautions, and adjustments, all so they can continue to help us look and feel our best. If you haven’t spoken to your stylist lately (or even if you have), don’t forget to shoot them a thank you and let them know you appreciate them. 

Sara Lesher
Written by
Sara Lesher
Marketing Content Associate
About the author
Spoiled by the San Diego sunshine, Sara’s hobbies include beaching, hiking, concert-going, and brewery-hopping. As Mindbody’s marketing content associate, she naturally loves reading and writing… so if you have any book recommendations, let her know. And just between us: she’s committed to health and wellness but loves a good taco (shoutout TJ Tacos in Escondido).